Privacy Policy
Effective Date: March 15, 2025
Lotz Outdoors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how shop.lotzoutdoors.com (the “Site”) collects, uses, and discloses your personal information when you visit or make a purchase.
1. Contact Information
If you have any questions, need more information, or wish to file a complaint regarding your privacy rights, you may contact us:
Email: privacy@lotzoutdoors.com
Mailing Address:
Lotz Outdoors
11744 Lake Potomac Drive
Potomac, MD 20854
United States
2. Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interactions with the Site, and information necessary to process your orders. This information is classified as Personal Information and may include:
A. Device Information
Purpose of Collection:
- To load and display our website properly
- To analyze Site performance and improve user experience
Source of Collection:
- Collected automatically via cookies, log files, web beacons, tags, or pixels
Shared With:
- Our analytics provider (e.g., Google Analytics)
- Shopify (our e-commerce platform)
Personal Information Collected:
- Web browser version, IP address, time zone, cookie data
- Pages or products viewed, search terms, and interactions with the Site
B. Order Information
Purpose of Collection:
- To fulfill purchases, process payments, arrange shipping, and provide order confirmations
- To detect and prevent fraudulent transactions
- To offer customer support and product recommendations
Source of Collection:
- Collected from you at checkout
Shared With:
- Shopify (our payment processor and e-commerce platform)
- Payment gateways (e.g., PayPal, credit card processors)
- Shipping and fulfillment providers
Personal Information Collected:
- Name, billing and shipping address, email, phone number
- Payment information (e.g., last four digits of a credit card)
C. Customer Support Information
Purpose of Collection:
- To provide customer service and address inquiries
Source of Collection:
- Collected from you when you contact support
Shared With:
- Customer support platforms or service providers
Personal Information Collected:
- Name, email, phone number, and details of the inquiry
3. Minors
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from children. If you believe a child has provided us with Personal Information, please contact us immediately to request deletion.
4. Sharing Personal Information
We only share Personal Information with third parties when necessary for:
- Order processing and fulfillment (e.g., Shopify, payment processors, shipping carriers)
- Legal compliance (e.g., responding to subpoenas, fraud prevention)
- Marketing and advertising (e.g., third-party ad networks, with your consent)
You can read Shopify’s Privacy Policy here.
5. Behavioral Advertising
We use your Personal Information to display targeted ads based on your browsing activity. This may involve:
- Google Analytics (opt out here)
- Facebook Ads (manage preferences here)
- Bing Ads (opt out here)
You can also opt out of interest-based advertising via the Digital Advertising Alliance:
optout.aboutads.info
6. Using Personal Information
We use your Personal Information to:
✔ Process transactions and fulfill orders
✔ Provide customer service
✔ Improve our website and user experience
✔ Offer promotions, newsletters, and marketing (only if you opt-in)
7. Selling Personal Information (California Residents Only)
We do not sell Personal Information. However, under the California Consumer Privacy Act (CCPA), California residents may:
- Request access to their Personal Information
- Request deletion of their Personal Information
- Opt out of data-sharing activities
To exercise these rights, email us at shop@lotzoutdoors.com.
8. Cookies & Tracking Technologies
Cookies enhance user experience by remembering preferences and login details. We use:
Essential Cookies (site functionality)
Analytics Cookies (Google Analytics, Shopify tracking)
Advertising Cookies (Facebook, Google Ads)
Managing Cookies:
You can disable cookies in your browser settings. However, doing so may affect site functionality.
For more details, visit www.allaboutcookies.org.
9. Do Not Track (DNT) Signals
We do not respond to DNT signals, as there is no standardized industry protocol.
10. Data Security
We implement security measures to protect your Personal Information, but no transmission method is 100% secure. By using our Site, you acknowledge this risk.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be posted on this page with the latest revision date.
For questions, contact us at privacy@lotzoutdoors.com.
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